Typical Desired Outcomes

• Expanded organizational capacity with improved results.
• Sustainability (survive employee transitions).
• Empowered high-performance staff and volunteers.

Principles

• Every organization is perfectly designed to get the results it gets. If you want different results, change the design.
• Documented processes with clear owners leads to continual improvement and sustainability.
• You get what you measure.
• Give people good games to play. Volunteers and employees have hidden talents.
• Complement “demanding” expectations with quality coaching and mentoring.

Interventions Menu

Organization Design

• Design Principles for High Performance
• Tasks, People, Information, Decision-Making, Structure, Rewards Choices
• PACE (Process, Accountable, Contribute, Execute) Chart

Operational Excellence (see separate document with examples)

• Executive Dashboards
• Process Masterplan with Process Summaries
• Monthly and Quarterly Review Process
• Project Masterplan by Quarter

Volunteer Programming

• Vision
• Best Practices
• Metrics & Dashboard

Talent Management

• Recruiting and Onboarding
• Development Plans and Roles
• Mentoring and Coaching

Open the document and download here:

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