This outlines a checklist to guide the startup of a new mentoring program.
Readiness:
- Document program “framework” (why important, vision, success criteria, outcomes)
- Leadership buy-in (Executive Director and possibly Board)
- Mentor Program Leader assigned (could be full or part-time, paid or volunteer)
- Volunteer Coordinator engagement (could be the Mentor Program Leader)
- Implementation strategy (pilot, phases)
- Understanding of Best Practices (see org)
- Understanding of the LSN Toolbox
- Consider the needs of the mentors (time of day, experiences)
- Funding needs and opportunities
Awareness and Communication:
- Logo and branding
- Printed material (flyer, postcard, brochure)
- Website
- Social media plan
- Internal communication
- Newsletter (initial, ongoing, target audiences defined)
- Key “talking points” documented (benefits of mentoring)
- Broadcast/promote mentoring success
Supporting Structure (through documents):
- Operating model (individual vs. group mentoring, benchmark with other organizations)
- Roles and responsibilities (org chart, PACE chart)
- Role descriptions (mentor program leader and mentor, others)
- Mentor and mentee “contracts”
- Coaching Roadmap (empowerment tools – general guidance to mentors, themes defined, theme content created, Dreambook worksheets)
- Skill assessment tool (use LSN tool)
Recruiting and Screening:
- Develop target list of mentors for pilot
- Coordination of plan with Volunteer Coordinator (recruiting strategy)
- Mentor interview/screening questions
- Application templates (for mentors and mentees)
- Background checks
Orientation and Initial Training:
- Orientation (reading, slides, handouts)
- Initial mentor skills training (see LSN Mentoring 101)
- Mentor Guide (Resource Page on web site – ask Tony for example, working with youth/teens, poverty, trauma, setting boundaries, empowerment tools, crisis intervention)
- Mentee Guide (developing skills for success, learn to learn)
- Parent Guide (for youth)
- Expectations and boundaries (organization <> mentor <> mentee <> parents)
- New mentor support (consider pairing experienced mentors with new ones, monthly check-ins)
Other:
- Program liability – legal, risk assessment, insurance (gifts, safety, transportation, conflicts…)
- Program policy documentation
- Program process documentation
- Recruiting (strategy)
- Screening (background check, interview questions, selection team)
- Training
- Monitor and support (check points defined, mentor supervision, Dashboard)
- Matching
- Closure
- Ongoing mentor development plan
- Mentor retention (appreciation, recognition, events)
- Identification of “lead volunteers”
- Best Practices assessment (consider facilitation with LSN tool)
- **Suggested reading (Mentoring 101, Elements of Mentoring, The Heart of Mentoring, +++)
- **Resources (LSN Life Skills Wiki, National Mentoring Resource Center, Mentoring.org +++)
- **Mentoring software (+++)
Get Started:
- Kickoff event (plan agenda, date set, invitations sent)
- Implementation and ongoing monitoring of above Processes
- Ongoing reporting and reviews with stakeholders (Dashboard)